24 days old

User Experience Senior Manager-Pipeline Atlanta

Atlanta, GA 30308
JobTitle: User Experience Senior Manager-Pipeline Atlanta
Job ID: 348538_en-us
Salary Range: 0.0- 0.0
Job Category: Technology
Employment type: Full Time

Position Description:
POSITION PURPOSE

The User Experience Sr. Manager is responsible for attracting, retaining and developing top talent focused on designing intuitive, quality products through collaboration with end users and modern software development teams. The User Experience Sr. Manager works closely with teams of designers to support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams. The Sr. Manager must exhibit the ability to lead managers and their teams and drive change management and process improvement.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

40% - Strategy & Planning:
Drives user experience by reviewing performance and directing work efforts of Designers to ensure products are aligned with company, stakeholder and end user priorities
Aligns user experience efforts across products and projects
Understands enterprise goals and KPIs to ensure value is delivered against them
Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help design enterprise products that provide Home Depot customers and associates with an unparalleled shopping experience
Communicates with key user and operational groups to understand business needs
Elicits ideas and assists team members with gaining shared understanding, and aligns the product team and stakeholders
Presents complex design concepts, user needs, and design rationale to multidisciplinary teams, as well as to key stakeholders and business partners
Contributes to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner
Supports and nurtures strategic vendor relationships; recommends ways to influence vendors that align to domain, portfolio, and enterprise strategic objectives

30% - Delivery & Execution:
Provides guidance on design of products while keeping in mind dependencies and integration with other products across the enterprise
Documents, reviews and ensures that all quality and change control standards are met
Reviews recommended designs and work of UX team members to ensure that designs are aligned with company, stakeholder, and end user priorities
Receives and prioritizes incoming requests from business partners and stakeholders
Guides the analysis of user experience data and provides recommendations to address business needs
Coaches and pairs with product team members (UX, engineering, and product management) across product teams to design solutions and share best practices
Guides the creation of designs such that information is easy to find, consume and understand
Leads the communication of ideas and designs to end user and product team members
Makes suggestions that help drive operational excellence to create internal customer satisfaction and meet operational metrics

30% - People:
Provides leadership, mentoring, and coaching to User Experience professionals
Attracts, retains, and develops top talent
Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
Fosters collaboration with team members (Engineering, Product Management, etc.) to drive value and identify and resolve impediments
Acts as a proponent of UX practices
Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
Guides more junior team members in strategy, alignment, analysis, and execution tasks
Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)

NATURE AND SCOPE

Typically reports to the Technology Director, Sr. Director or Vice President.

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

Travel:

Typically requires overnight travel 5% to 20% of the time.

Categories

Posted: 2020-01-31 Expires: 2020-03-01

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User Experience Senior Manager-Pipeline Atlanta

Home Depot, Inc.
Atlanta, GA 30308

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