2 days old

Transportation Fleet Manager

Montgomery, NY 12549
**Description**



**Primary Responsibilities:**



+ **Direct daily delivery operations, staffing and resources to accomplish delivery schedule within the assigned delivery area**

+ **Control administrative processes so they are performed in an accurate and timely manner**

+ **Develop individual associates skills, standards and morale through training and coaching**

+ **Direct, support and delegate tasks as appropriate to an individual associates skill level**

+ **Give consistent and thorough feedback to associates, conduct timely Performance Appraisals, and deliver disciplinary action if necessary**

+ **Read, understand and analyze daily, weekly, and monthly operational reports; use reports to evaluate departments performance**

+ **Compute figures to accurately plan/adjust headcount to meet departments objectives**

+ **Develop and execute daily and weekly action plans to meet department Staples Delivery Operations (SDO) performance expectations**

+ **Monitor and evaluate safe work practices and maintain a safe work environment**

+ **Work with the Director of Delivery Operations to develop, refine, implement and administer departmental fleet policies, procedures and systems to provide effective service to all North American Delivery (NAD) customers and channels at the lowest cost possible**

+ **Provide assistance and guidance relating to all NAD integration projects**

+ **Work closely with all call center and regional Staples Advantage and Staples Enterprise Account customer service personnel and ensure timely notification of delivery issues to be communicated with customers**

+ **Serve as a resource to other NAD operations management personnel to resolve delivery problems**

+ **Guide Courier Support Operations Manager / Fleet Support Manager in daily duties; evaluate results and measure their effectiveness via metrics and customer service levels**



**Qualifications**

**Basic:**



+ **High school diploma or GED**

+ **Strong team based leadership, motivational, and development skills essential**

+ **Experience managing a high growth, multi-division, multi-million dollar company**

+ **Computation/mathematical ability and reading comprehension of technical/financial materials and reports**

+ **Knowledge of personal computer (PC) applications**

+ **Eagerness and ability to learn - absorb new information quickly**

+ **Initiative to work with minimal instruction and direction**

+ **Strong oral and written communication skills**

+ **Experience and working knowledge of transportation systems and processes, productivity standards and technology**

+ **Demonstrated responsibility, maturity and leadership ability**

+ **Demonstrated analytical thinking and problem solving ability**

+ **Possess a sense of urgency required to work in a deadline driven environment**

+ **Strong organizational and motivational skills and attention to detail**

+ **Customer service oriented**



_Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our_ _perks and benefits_ _!_



_Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._

Categories

Posted: 2021-02-23 Expires: 2021-03-25

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Transportation Fleet Manager

Staples
Montgomery, NY 12549

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