1+ months

SVC PROVIDER RESEARCH COORD

Atlanta, GA 30339
JobTitle: SVC PROVIDER RESEARCH COORD
Job ID: 366571_en-us
Salary Range: null- null
Job Category: Services
Employment type: Full Time

Position Description:

POSITION PURPOSE - 

The Expansions Coordinator is responsible for partnering with the License Research Specialists and Merchants to effectively assist in the timely completion of submitted Expansions.  The Expansion Audit Coordinator works closely to update key business partners, including merchants, merchant support, and field teams where installers are stalled or non-responsive in the expansion process.  The coordinator will also be responsible answering any compliance questions installers and business partners may have around required documents, process steps and items under review.  This coordinator will also create actionable reporting and analyze key metrics to help improve our operational processes.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES –

10% Receive/Review new applications from SP's interested in working for THD and recruit new SP's to fill Out of Stock programs/areas.

30% Ensure proper completion of the on-boarding process to include obtaining and verifying all required documents, ie, license, insurance, articles of incorporation, etc.

10% Confirm background checks have been properly completed and that all parties have passed the requirements for HD badging.

10% Maintain documentation, be accountable for all documents and verify activation in IBM Merchandising system.

10% Provide training to SPs through general training sessions as well as one-on-one sessions, as required, to ensure that all SP's know and understand the HD systems and have been trained and have proficiency with all systems and processes.

20% Create/maintain a strong relationship with all assigned SP's and support them through their life cycle with THD, from on-board through termination.

10% Meet/maintain all required metrics/measures of success.

NATURE AND SCOPE - Position reports to Supervisor, Services Onboarding Team No direct responsibility for supervising others.

ENVIRONMENTAL JOB REQUIREMENTS–

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

 




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Posted: 2020-12-04 Expires: 2021-02-04

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SVC PROVIDER RESEARCH COORD

Home Depot, Inc.
Atlanta, GA 30339

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