11 days old

Sr. Analyst, Program Optimization

Atlanta, GA 30308
  • Jobs Rated
    61st
JobTitle: Sr. Analyst, Program Optimization
Job ID: 343794_en-us
Salary Range: null- null
Job Category: Services
Employment type: Full Time

Position Description:
POSITION PURPOSE
The Sr. Analyst, Services Program Optimization delivers value to the organization by understanding and analyzing the Services programs to determine opportunities to improve the customer experience both in store and online. The Sr. Analyst will identify and support process improvement initiatives in regards to the customer experience for Home Services, solves problems by considering courses of action within the framework of business goals and standards and provides and communicates recommendations to upper management. Must be a self starter, work well with a team, interact with multiple levels and functions within the Home Services and Merchandising organizations. This person should be able to effectively communicate to teams and other leaders, review and understand sales/financial data and identify trends in business and the retail industry. This role uses strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem to determine the appropriate solution.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
25%- Interpret data based on specific knowledge of statistics and procedures used/ Provide Data to all directors to support decision making. Provide input on forecast based on knowledge of product and technology.
20%- Review sales/financial analyses (what sold/did not sell; determine which categories have potential to move upward; cost/benefit analysis; data process modeling/analysis of problems, regression analysis).
15%- Identify trends in consumer lifestyle and technology; conduct customer focus groups and analyze/synthesize findings. Scan business/industry trends; scan competitive landscape; analyze consumer data.
20%- Provide input on strategy based on knowledge of industry and technology trends. Provide customers with specialized information from a variety of resources. Facilitate workout problem-solving sessions with multiple groups of people.
20%- Synthesize findings and derive conclusions from analyses and make oral/written recommendations to upper management. Execute tasks related to core operations projects and/or process improvements. Execute day to day processes related to their areas of responsibility. Communicate issues and roadblocks related to respective area.

NATURE AND SCOPE
This position reports to a Services Manager.
This position has no direct reports.

ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel:
Typically requires overnight travel less than 10% of the time.

Jobs Rated Reports for Computer Programmer

Posted: 2020-01-09 Expires: 2020-02-08

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Sr. Analyst, Program Optimization

Home Depot, Inc.
Atlanta, GA 30308

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Computer Programmer
61st2018 - Computer Programmer
Overall Rating: 61/220
Median Salary: $82,240

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