11 days old

Sr. Analyst, Category Experience (Love S Backfill)

Atlanta, GA 30308
JobTitle: Sr. Analyst, Category Experience (Love S Backfill)
Job ID: 346629_en-us
Salary Range: 0.0- 0.0
Job Category: E-Commerce
Employment type: Full Time

Position Description:
At HomeDepot.com, our award-winning e-Commerce team is blazing a trail of retail shopping innovation by leveraging cutting-edge technology with our 2,200+ store locations and a relentless focus on customer service. We have been named one of the world's most innovative companies and we are on a mission to provide the best interconnected shopping experience to our consumers. To do so, we need more dreamers, innovators and big thinkers passionate about re-imagining the future of retail. Interested in making history with us? If so, apply today to experience what it’s like to be a part of our HomeDepot.com team. Who knows? Your next big idea may just change the future of retail!

POSITION PURPOSE
The Sr. Analyst, Category Experience works closely with their leadership team to understand the merchandising strategies and objectives. This position will analyze and leverage customer information and behaviors as well as competitive benchmarking to identify areas necessary to improve the customer research/shopping experience. Ultimately these improvements will result in improved customer and associate satisfaction, increased traffic and sales, and improved conversion. This role is an opportunity to be at the leading edge of truly channel-interconnected retail leadership, while further building functional skills in merchandising.

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
  • 40%- Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify the most significant opportunities to improve the customer experience across categories.
  • 30%-Identify opportunities to improve taxonomy, purchase path (search and navigation), data content, SEO and post-transaction results through tactical execution.
  • 15%-Develop and execute taxonomy changes in the system necessary to support new onboarding and business changes .
  • 15%- Execute systems changes for promotional activity.
    NATURE AND SCOPE
    Position Reports to Mgr, Catergory Experience.
    No direct reports.

    ENVIRONMENTAL JOB REQUIREMENTS
    Environment:
    Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
    Travel:
    Typically requires overnight travel less than 10% of the time.

Categories

Posted: 2020-01-09 Expires: 2020-02-08

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Sr. Analyst, Category Experience (Love S Backfill)

Home Depot, Inc.
Atlanta, GA 30308

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