1+ months

Services Provider Research Coordinator - EWR Support

Atlanta, GA 30339
JobTitle: Services Provider Research Coordinator - EWR Support
Job ID: 366519_en-us
Salary Range: null- null
Job Category: Services
Employment type: Full Time

Position Description:

POSITION PURPOSE - 

The position of the Services Provider Research Coordinator - EWR Support serves as a point of contact for 4300+ installation service providers and THD associates across the organization for lead safe work practices (LSWP) support.  The EWR role will assist the service provider in resolving questions related to the execution of the LSWP and the environmental work rules toolset (EWR) system utilized to manage LSWP documentations.  This requires a customer facing disposition and the ability to concisely explain the EWR system. 

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES –

10% Receive/Review new applications from SP's interested in working for THD and recruit new SP's to fill Out of Stock programs/areas.

30% Ensure proper completion of the on-boarding process to include obtaining and verifying all required documents, ie, license, insurance, articles of incorporation, etc.

10% Confirm background checks have been properly completed and that all parties have passed the requirements for HD badging.

10% Maintain documentation, be accountable for all documents and verify activation in IBM Merchandising system.

10% Provide training to SPs through general training sessions as well as one-on-one sessions, as required, to ensure that all SP's know and understand the HD systems and have been trained and have proficiency with all systems and processes.

20% Create/maintain a strong relationship with all assigned SP's and support them through their life cycle with THD, from on-board through termination.

10% Meet/maintain all required metrics/measures of success.

NATURE AND SCOPE - Position reports to Supervisor, Services Onboarding Team No direct responsibility for supervising others.

ENVIRONMENTAL JOB REQUIREMENTS–

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

 




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Posted: 2020-12-03 Expires: 2021-02-10

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Services Provider Research Coordinator - EWR Support

Home Depot, Inc.
Atlanta, GA 30339

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