1+ months

Services Forecasting Analyst

Atlanta, GA 30308
JobTitle: Services Forecasting Analyst
Job ID: 357711_en-us
Salary Range: 0.0- 0.0
Job Category: Customer Service
Employment type: Full Time

Position Description:
POSITION PURPOSE
The Forecasting Analyst is responsible for collecting and analyzing historical data to build, maintain and update predictive models. These models will be used to predict staffing requirements in order to meet service level agreements in both the field and the sales and service center. Analyst will determine correlation between various inputs and how they translate to future work in all HDMS departments.
- These staffing predictions will be provided to various departments such as:
- Human Resources for hiring requirements
- Work Force Management for scheduling and adherence monitoring
- Field Management to determine the proper distribution of workload

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
Collecting and analyzing historical data to build, maintain and update predictive models

NATURE AND SCOPE
Position reports to Services Workforce Manager
No direct reports

ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel:
Typically requires overnight travel 0% to 10% of the time.

Categories

Posted: 2020-08-14 Expires: 2020-10-14

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Services Forecasting Analyst

Home Depot, Inc.
Atlanta, GA 30308

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