17 days old

Senior Manager, Product Management

Framingham, MA 01701

**Meet the Team**

At Staples our Digital Solutions team is more than a traditional IT
organization. We are a team of passionate, collaborative, Agile, inventive,
customer-centric, results-oriented problem solvers. We are intellectually
curious, love advancements in technology and seek to adapt technologies to
drive Staples forward. We anticipate the needs of our customers and business
partners, and deliver reliable, customer-centric technology services. If you
want to be on the front lines, driving one of the greatest technology
transformations of the 21st Century, you should join our team!

Staples Data & Analytics team eliminates data silos and unifies
customer data across all Staples commerce channels. We are currently tasked
with creating a single trusted data platform to provide a 360o view of our
customer. We will enable customer insights to make effective decisions to
target the right customers for acquisition, offer personalized products and
services, enable customer growth, and take proactive actions to increase
retention through data analytics.

**Your Role**

You will drive the product vision and help build a strategy that will
connect the current business state to the desired state within the pricing
domain. Develop new software product concepts, designs, and/or enhancements to
existing product design that reflect market and user requirements. This person
will conduct research and develop a good understanding of the customer's needs,
new technologies, trends in the market, and competitors. Work on a
cross-functional team to translate customer needs and technology directions
into product definitions. This transformational change will impact how we
ultimately deliver deals across our digital and traditional sales channels. Working across several functional business
areas, you will help deliver personalized experiences and solutions that
impacts our customers journey throughout their engagement with Staples.


**What Youll Do**

+ Drive the strategic vision & execution of Staplesomni-channel customer experience.

+ Define the product vision around customersegment and needs.

+ Take your knowledge about technical systems,resources and impact to business to prioritize product requests.

+ Lead product and business teams to define anddeliver on key milestones, be collaborative.

+ Work with internal partners and external thirdparties to build capabilities that move the needle on customer engagement.

**Who You Are**

You are curious about discovering opportunities to improve a customers
experience while also working hand-in-hand with various stakeholders to bring
the team along on the journey. You enjoy doing the work to bring evidence-based
decision-making to your communication. You have success leading business and
technology teams using collaboration and structured methodology.

**The Skills YouBring**

+ 10+ years of product management experience,preferably within E-commerce or SaaS industries.

+ Experience with pricing optimization, Vendavo,PROS/CPQ highly preferred.

+ Demonstrated track record of strong executionand experience partnering with technical teams to deliver results using Agilemethodologies.

+ Ability to prioritize product requests by beingknowledgeable about the systems, resources, and business impact.

+ Customer-centric focused with proventrack-record of developing and acting on customer insights.

+ Experience with market research, competitive analysis,and usability testing.

+ Bachelors degree, preferably an MBA degree.

_Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our_ _perks and benefits_ _!_

_Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._


Posted: 2020-10-09 Expires: 2020-11-08

Be amazed by what’s inside.

There’s a whole lot more to Staples than you probably ever imagined. In fact, once you lift the lid on our business, you’ll discover that we have many opportunities for your career.

As the world’s largest office products company, 2nd largest eCommerce site and a trusted source of office solutions, we’re a recognized name across more than 26 countries. Working all over the world has shaped our approach to business, and as we’ve grown, so has our commitment to the communities and environments where we work. Whether you join us in retail, online, one of our B2B units or our other businesses, you’ll experience first-hand the unique energy and enthusiasm that makes us Staples.

This site will show you just how much goes into a career with Staples. If you want to become part of the team, simply use the job search tool – and it won’t be long before you’ll be saying, “that was easy” too.

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Senior Manager, Product Management

Framingham, MA 01701

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