1+ months

Senior Manager, Network Engineering and Operations

Framingham, MA 01701

**Senior Manager, Network Engineering andOperations**

**Meet the Team**

At Staples our
Digital Solutions team is more than a traditional IT organization. We are a
team of passionate, collaborative, Agile, inventive, customer-centric, results-oriented
problem solvers. We are intellectually curious, love advancements in technology
and seek to adapt technologies to drive Staples forward. We anticipate the
needs of our customers and business partners, and deliver reliable,
customer-centric technology services. If you want to be on the front lines,
driving one of the greatest technology transformations of the 21st Century, you
should join our team!

Staples Technical Operations & Cloud
Engineering Team provides resilient and efficient infrastructure for the
business applications as well as associated critical support of these
platforms. We continuously maximize our value through optimizing our
efficiencies, expanding abilities, improving agility, and skillsets of the team
to best support evolving business requirements. Technology Operations and Cloud
Engineering (TOCE) is responsible for the Architecture, Engineering, and
Operations of Staples core IT infrastructure, network, telephony, and
collaboration platforms. Additionally, the team supports Staples eCommerce
platforms and nearly 200 locations including corporate, sales offices, and
supply chain facilities across North America as well as 1102 US Retail stores
from a network and telephony perspective.

**Your Role**

person in this role will work with the Network, Security and Operations teams
and collaborate closely with the Architecture teams to deliver network projects
and capabilities. This position partners closely with the managed service
providers to support the enterprise and ensure SLAs are met. The senior
manager will be reporting to the Director, Infrastructure Platform Engineering
and Cloud Operations and will be part of the Infrastructure Platform Services


**What Youll Do**

+ Provide technical andbusiness input for IT infrastructure projects related to voice andsecurity networking, and related technologies.

+ Act as a trusted advisorwith businesses, internal teams, supplier partners, end-users, andsolution providers to ensure processes and tools are in place and/or arefollowed to support the environment and meet business needs

+ Understand businessprocesses, and assess business needs to assist with the development anddeployment of network services

+ Ensure compliance andsupport for regulation-controlled systems

+ Ensure service improvementsare defined via metrics, root cause analysis, problem management

+ Assist in the governance andpartnership with our external suppliers

+ Partner with managed servicesuppliers to deliver services end to end under established SLAs

+ Review and approve majorchange management requests

**Who You Are**

have experience supporting large complex networks with multiple locations. Passionate
about driving for operational excellence and mentoring your team members. You
like using you in depth knowledge of various network technology and vendors
such as Cisco, Fortinet, Checkpoint, Extreme to solve business problems.

**The Skills You Bring**

+ 10+ years ofexperience in management of large-scale networks in a distributedenvironment.

+ Strong understandingof network technologies in a design context, including: LAN (traditionalSTP plus fabric), ACI, SD-WAN, BGP/OSPF, Tunneling (GRE, IPSec), wireless,cloud networking (public and private), QoS/shaping, GSLB, Netflow/IPFIX,firewalls/WAF, IDS/IPS, NFV

+ Experience withnetwork management protocols and systems

+ Experience with Cisconetworking technologies

+ Experience withwireless technologies

+ Experience with TCP/IPand common network protocols

+ Experience withrouting, switching, and IP subnetting

+ Experience working inan E-commerce setting preferred

_Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our_ _perks and benefits_ _!_

_Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._


Posted: 2020-10-20 Expires: 2020-12-19

Be amazed by what’s inside.

There’s a whole lot more to Staples than you probably ever imagined. In fact, once you lift the lid on our business, you’ll discover that we have many opportunities for your career.

As the world’s largest office products company, 2nd largest eCommerce site and a trusted source of office solutions, we’re a recognized name across more than 26 countries. Working all over the world has shaped our approach to business, and as we’ve grown, so has our commitment to the communities and environments where we work. Whether you join us in retail, online, one of our B2B units or our other businesses, you’ll experience first-hand the unique energy and enthusiasm that makes us Staples.

This site will show you just how much goes into a career with Staples. If you want to become part of the team, simply use the job search tool – and it won’t be long before you’ll be saying, “that was easy” too.

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Senior Manager, Network Engineering and Operations

Framingham, MA 01701

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