15 days old

Senior Analyst Sales Ops

Framingham, MA 01701
**Compensation Range :** Salary: $65,000 - $70,000



**Introduction:**



Youll be joining a team that currently supports all the sales teams at Staples and covers the full spectrum of our offerings. The Salesforce Reporting team provides analysis, reporting, and insights from teams ranging in size from one to multiple hundreds and supporting customers from our smallest B2Cs to our largest B2B offerings.



**Position Summary:**



A Senior Business Analyst joining the Salesforce Reporting team will utilize a love of data analysis, business knowledge, and problem solving to create field focused tools of action that will help supercharge our sales teams. Working cross functionally, this role will be responsible for uncovering insights, developing enhancements, and ultimately supporting our sales organization through the development of Tableau CRM dashboards and potentially Tableau CRM Discovery data models.



**Specific duties and responsibilities:**



**Process Improvement and Analytics**



+ Support new initiatives with field level reporting as they are introduced to the organization

+ Work on cross-functional teams to develop novel methods for analyzing and presenting data

+ Gather operational requirements based on management direction and business demands

+ Leverage systems knowledge and provide insight regarding impact to existing systems and processes

+ Participate in, design, and run pilot programs including installation, UAT and documentation

+ Continually engage with end users to provide rolling enhancements to deployed tools

+ Collaborate with cross functionally to determine feasibility and impact to any systemic changes



+ Validate and test all new objects, processes, fields, or datasets implemented into the Salesforce ecosystem prior to deployment

+ Utilize institutional and system knowledge as a SME on business initiatives



**Support ongoing and ad hoc reporting and analytics in the following areas**



+ Salesforce.com

+ Einstein Analytics/Tableau CRM



**Reporting and Analysis Support**



+ Support established reporting and analysis through ongoing maintenance and improvement



+ Utilize Lightning and Analytics reporting to provide answers to business questions from all levels

+ Identify the reporting needs and build self-service dashboards, dataflows, datasets and recipes

+ Work with high dimensional and fast-moving data to build continually learning systems

+ Using strong analytics skills, business acumen and attention to quality to provide data and analysis to assist in solving complex business problems

+ Work directly with SDS to triage system and data issues



**Communication and Documentation**



+ Proactively communicate with management concerning enhancements, deployments, or downtime

+ Document appropriate procedures, processes, and activities to share knowledge

+ Build and maintain positive working relationships with supporting teams and sales organization

+ Communicate insights and suggest improvements based on data and observed trends in order to advance reporting capabilities



**Qualifications :**



**Compensation:**



Anticipated compensation for this role is $65,0000 - $70,000 annually plus bonuses (if applicable). Staples reserves the right to pay more or less than the posted range. Actual compensation will be based on experience, qualifications and geography.



**Basic Qualifications:**



+ Bachelor's Degree

+ Experience working with the Salesforce platform

+ 2-4 years of experience in related field



**Preferred Qualifications:**



+ Einstein Analytics/Tableau CRM experience

+ Einstein Discovery or other Data Science experience/expertise

+ Reporting or Analytics experience

+ Excellent time management skills

+ Solid organizational skills, and ability to multi-task

+ Good verbal and written communication skills necessary

+ Ability to work independently and execute across multiple groups

+ Ability to work in a fast paced and high-pressure environment



_Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our_ _perks and benefits_ _!_



_Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._

Categories

Posted: 2021-04-20 Expires: 2021-05-20

Be amazed by what’s inside.

There’s a whole lot more to Staples than you probably ever imagined. In fact, once you lift the lid on our business, you’ll discover that we have many opportunities for your career.

As the world’s largest office products company, 2nd largest eCommerce site and a trusted source of office solutions, we’re a recognized name across more than 26 countries. Working all over the world has shaped our approach to business, and as we’ve grown, so has our commitment to the communities and environments where we work. Whether you join us in retail, online, one of our B2B units or our other businesses, you’ll experience first-hand the unique energy and enthusiasm that makes us Staples.

This site will show you just how much goes into a career with Staples. If you want to become part of the team, simply use the job search tool – and it won’t be long before you’ll be saying, “that was easy” too.

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Senior Analyst Sales Ops

Staples
Framingham, MA 01701

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