1+ months

Senior Analyst, Category Experience - Machine Teaching(Remote)

Virtual, USA 00000 Work Remotely
JobTitle: Senior Analyst, Category Experience - Machine Teaching(Remote)
Job ID: 399530_en-us
Salary Range: null- null
Job Category: E-Commerce
Employment type: Full Time

Position Description:
Position Purpose:
The Senior Analyst, Category Experience within the Machine Teaching team works closely with their leadership team, product management, and merchandising partners to optimize algorithmic site features on homedepot.com. This position will analyze and leverage customer information and behaviors as well as competitive benchmarking to identify areas necessary to improve the customer research/shopping experience. Ultimately these improvements will result in improved customer and associate satisfaction, improved conversion, and increased sales. This role is an opportunity to be at the leading edge of truly channel-interconnected retail leadership, while further building functional skills in site experience and merchandising. Successful candidates will showcase the ability to balance customer empathy with quantitative insights to influence a variety of stakeholders.

Major Tasks, Responsibilities & Key Accountabilities:
  • 40% - Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify the most significant opportunities to improve the customer experience across categories.
  • 30% - Identify opportunities to improve taxonomy, purchase path (search and navigation), data content, SEO and post-transaction results through tactical execution.
  • 15% - Execute system changes for promotional activity.
  • 15% - Develop and execute taxonomy changes in the system necessary to support new onboarding and business changes.
    Nature and Scope:
    • Position Reports to Mgr, Catergory Experience.
    • No direct reports.For Colorado, Connecticut, Nevada and New York City residents: The pay range for this position is between $68k and $100k.  Starting salary may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. The Home Depot offers additional competitive financial and non-financial benefits, which may include a performance-based bonus program or a profit sharing program depending on position. 

      Environmental Job Requirements:
      Environment:
      Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
      Travel:
      Typically requires overnight travel less than 10% of the time.

Categories

Posted: 2022-03-22 Expires: 2022-05-26

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Senior Analyst, Category Experience - Machine Teaching(Remote)

Home Depot, Inc.
Virtual, USA 00000

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