8 days old

Senior Analyst, Category Experience - A/B Testing & Content

Atlanta, GA 30308
JobTitle: Senior Analyst, Category Experience - A/B Testing & Content
Job ID: 356091_en-us
Salary Range: 0.0- 0.0
Job Category: E-Commerce
Employment type: Full Time

Position Description:
POSITION PURPOSE
The Sr. Analyst, Category Experience works closely with their leadership team to understand the merchandising strategies and objectives. This position will analyze and leverage customer information and behaviors as well as competitive bench-marking to identify areas necessary to improve the customer research/shopping experience. Ultimately these improvements will result in improved customer and associate satisfaction, increased traffic and sales, and improved conversion. This role is an opportunity to be at the leading edge of truly channel-interconnected retail leadership, while further building functional skills in merchandising.

The Sr. Analyst, Category Experience Testing & Content works closely with their leadership team, CEX partners, TnT, Enterprise Testing, MCE and Usertesting to manage CEX’s testing processes. This position will help curate and execute tests that help drive merchandising strategies and objectives. They will leverage cross functional partners, customer data and competitive analysis to help identify online testing opportunities. Ultimately, these testing ideas can be leveraged to pitch new site functionality. This role is an opportunity to be at the leading edge of truly channel-interconnected retail leadership, while further building functional skills in merchandising.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
40% - Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify the most significant opportunities to improve the customer experience across categories
30% - Identify opportunities to improve taxonomy, purchase path (search and navigation), data content, SEO and post-transaction results through tactical execution.
15% - Execute system changes for promotional activity
15% - Develop and execute taxonomy changes in the system necessary to support new onboarding and business changes.

NATURE AND SCOPE
Position Reports to Mgr, Catergory Experience
This position has no direct reports

ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel:
Typically requires overnight travel less than 10% of the time.

Additional Environmental Job Requirements:
No travel required

Categories

Posted: 2020-07-31 Expires: 2020-08-30

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Senior Analyst, Category Experience - A/B Testing & Content

Home Depot, Inc.
Atlanta, GA 30308

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