28 days old

SALES SUPPORT MANAGER - THE HOME DEPOT PRO INSTITUTIONAL, DAVIDSON

Davidson, NC 28035
JobTitle: SALES SUPPORT MANAGER - THE HOME DEPOT PRO INSTITUTIONAL, DAVIDSON
Job ID: 361719_en-us
Salary Range: 0.0- 0.0
Job Category: Sales
Employment type: Full Time

Position Description:
POSITION PURPOSE
The Sales Support Manager is accountable for the following deliverables in an effort to ensure the sales organization ability to maintain focus on effective selling activities.
  • All reporting needed to drive sales and manage performance:  phone reports, marketing campaign contact lists, customer-specific sales data, current brand and vendor pricing, initiatives tracking, etc.
  • Working directly with the customer service reps to facilitate off-season outbound calling and in-season alignment with ongoing sales efforts/directives
  • Coordination among sales, marketing and customer service in support of trade shows, sales and marketing initiatives, product introductions, web-delivered services, promotions, etc.
  • Timely and accurate dissemination of all marketing collateral materials requested by customers for point-of-sale presentations
  • Ongoing process improvement to deliver optimal service levels
  • Managing staff schedules, time sheets and weekly time management and training
  • Serving as primary liaison within multiple departments affecting Sales issues including, but not limited to: Customer Service, Marketing, A/R, A/P, Product Management, IS Support, Human Resources, and Operations
  • Managing all aspects of phone system and personal computers including set up, trouble-shooting and communications with corporate telecomm and IT teams
  • Other activities as assigned
    MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
    • 10%- Determine the Sales Support Lead to be assigned to each Customer and ensure a smooth and successful experience for the customer. 
    • 15%- Management of setting up and coordinating communication of new customers to Accounts Receivable, Sales Leaders, Sales Professionals, Contract Management, Customer Care and Procurement 
    • 15%- Work with Account Managers to provide support & reporting to achieve results on client priorities 
    • 15%- Work with pricing team to ensure pricing & contract accuracy 
    • 15%- Internal resource that ensures all stakeholders are acting in unison 
    • 30%- Manage a Account Sales Support team by coaching and providing training and counsel to provide the best experience for the associate.NATURE AND SCOPE
      • Reports to the Inside Sales Manager. Has 5+ direct reports.
        ENVIRONMENTAL JOB REQUIREMENTS
        Environment: 
        • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Travel: 
          Typically requires overnight travel less than 25% of the time.

Categories

Posted: 2020-09-30 Expires: 2020-10-30

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SALES SUPPORT MANAGER - THE HOME DEPOT PRO INSTITUTIONAL, DAVIDSON

Home Depot, Inc.
Davidson, NC 28035

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