1+ months

SALES SUPPORT ASSOCIATE - THE HOME DEPOT PRO INSTITUTIONAL, SAN JOSE

San Jose, CA 95118
JobTitle: SALES SUPPORT ASSOCIATE - THE HOME DEPOT PRO INSTITUTIONAL, SAN JOSE
Job ID: 345475_en-us
Salary Range: null- null
Job Category: Sales
Employment type: Full Time

Position Description:
POSITION PURPOSE
The role of the Sales Support Associate is to cross-sell the various product lines at Home Depot Pro Institutional to existing and new customers, by aiding sales in identifying comparable items that we sell in order to obtain the customer’s business. 
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
40%- Support an assigned team of sales reps by handling key customer accounts, entering bids in ERP,price changes in BCBI, SO entry into SORCE, including follow-up, acting as liason between sales and other functions such as Contracts & Deviations, Credit, warehouse, and new customer setup;
30%- Provide customer support by monitoring backorder reports, making sure items are ordered by the buyers and finding replacements when an item is discontinued, open order reports, loss/negative margin reports, usage reports, cube reports; provide web support, setup, and training; Create order guides, custom catalogs & bin labels.
10%- Provide training to sales associates for new programs, processes, procedures; excel training, evaluation of reports. Onboarding of new sales reps , assist in navigating through THD systems.
10%- Manage margin threshold queue and price changes (BCBI)
10%- Other administrative tasks as required
NATURE AND SCOPE
This position reports to the Sales Support Manager.
This position has no direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel:
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:

Categories

Posted: 2019-12-17 Expires: 2020-02-15

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SALES SUPPORT ASSOCIATE - THE HOME DEPOT PRO INSTITUTIONAL, SAN JOSE

Home Depot, Inc.
San Jose, CA 95118

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