1+ months


Virtual, USA 00000
Job ID: 400903_en-us
Salary Range: null- null
Job Category: E-Commerce
Employment type: Full Time

Position Description:
Position Purpose:

The Senior Manager, Product Management will own the vision and product roadmap for various phases of the customer journey. The candidate will define innovative customer experiences, coordinating with cross-functional teams to ensure requirements are implemented effectively, and partnering as needed with internal and external business teams to guarantee successful prototyping of product implementations. The candidate will also need to roll up their sleeves as necessary to ensure projects stay on schedule and that the work product meets our high-quality bar. Importantly, the candidate must be able to work at the strategic level (generating bold and innovative ideas for growth) and at the tactical level (solving customer pain points).


  • Gain a thorough understanding of customer needs, both existing and potential, and use that knowledge as thought leader and customer champion to create product roadmaps with the team which deliver features that provide Home Depot customers with an unparalleled shopping experience. Inspire and motivate the team; Lead by example and reinforce best practices.
  • Maintain a product & feature roadmap and manage prioritization. Ensure team writes complete & detail-oriented product requirements documents; Ensure clear communications of requirements to the business, design, usability & development teams
  • Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic and financial goals; As the subject matter expert, forecast, monitor, understand and report on team’s product lines and “own” the overall results
  • Leverage their thorough understanding of the Retail industry, its seasonality and global business trends/events, and competitor/industry developments when managing priorities and trade-offs on their product and feature roadmap

    Major Tasks, Responsibilities & Key Accountabilities:
    40% - Strategy & Planning:
    Looks across product teams and feature sets with a focus on alignment and dependencies
    Sets the overall product vision and strategies for the enterprise product thorough an understanding of customer and associate needs, both existing and potential, to provide Home Depot customers and associates with an unparalleled shopping experience
    Applies domain expertise to provide thought leadership and translate vision into action to drive business growth.
    Collaborates across the enterprise to create alignment between products to provide a seamless user experience
    Understands financial and business impact of proposed product updates and activities within portfolio; prioritizes updates to support the enterprise roadmap; and allocates funding across the products
    Identifies goals, metrics and appropriate analytics to measure the performance of the product and its individual features, and makes recommendations and refinements to the product based on learnings
    Contributes to and makes recommendations for strategic plans of the key objectives in a timely and fiscally responsible manner
    Participates in and influences development of enterprise technology roadmaps
    Supports and nurtures strategic vendor relationships; recommends ways to influence vendors that align to domain, portfolio, and enterprise strategic objectives

    30% - Delivery & Execution:
    Drives product development by reviewing performance and directing work efforts of product teams to ensure products are aligned with company, stakeholder and end-user priorities
    Documents, reviews and validates to meet quality and change control standards
    Understands enterprise goals and KPIs to deliver value against them
    Resolves issues within or across product teams that may impair teams from delivery of a quality product in order to meet strategic, financial and technical goals
    Receives and prioritizes incoming requests from business partners and stakeholders balanced against business strategy, product vision and user needs
    Provides guidance on design of products while balancing dependencies and integration with other products across the enterprise
    Reviews and analyzes product metrics to inform strategic and tactical product decisions
    Makes suggestions to drive operational excellence, create internal customer satisfaction and meet operational metrics

    30% - People:
    Provides leadership, mentoring and coaching to Product Managers
    Attracts, retains and develops top talent to build a world class Product Management Team
    Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
    Fosters collaboration with team members (Engineering, UX, etc.) to drive value, identify and resolve impediments
    Is an advocate of modern software development practices
    Advocates for the end user and stakeholder by associating with the product, empathizing with and understanding user needs
    Works with the product team to assess progress, disseminate lessons learned, and understand next steps
    Manages cross-functional team and stakeholder expectations to execute product strategy.
    Educates requestors to determine priority based on tangible benefits and/or user experience
    Guides junior team members in strategy, alignment, analysis and execution tasks
    Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)

    Nature and Scope:
    Typically reports to the Technology Director, Sr. Director or Vice President.

    Environmental Job Requirements:
    1. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
    Typically requires overnight travel 5% to 20% of the time.

    Additional Environmental Job Requirements:


Posted: 2022-04-06 Expires: 2022-06-04

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Home Depot, Inc.
Virtual, USA 00000

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