7 days old

OPERATIONS BUSINESS ANALYST

Fort Mill, SC 29715
JobTitle: OPERATIONS BUSINESS ANALYST
Job ID: 347016_en-us
Salary Range: 0.0- 0.0
Job Category: Logistics/Supply Chain/Import
Employment type: Full Time

Position Description:

Operations Business Analyst – Product Support / Parts

 

**TWO POSITIONS AVAILABLE**

 

Position Purpose:
Identify, distinguish and analyze multiple components of a problem and then make conclusions using high level quantitative skills to help drive projects and bring value to the Home Depot Rental Product Support Department. Remotely assist technicians in the diagnosis of technical issues. Perform data analysis from telematics, parts, and Service system information to help identify and resolve trends. Use extensive industry knowledge to perform and complete project management/tasks as assigned by manager and senior leadership.  Help develop useful reporting to analyze and layer in with equipment parts/repair industry knowledge to improve fleet uptime and limit TCO.

Major Tasks, Responsibilities and Key Accountabilities:

  • Use strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem. 
  • Prepare and deliver insights and recommendations based on analyses.
  • Review sales/financial analyses (what sold/did not sell; determine which categories have potential to move upward; cost/benefit analysis; data process modeling/analysis of problems, regression analysis).
  • Identify trends in consumer lifestyle and technology; conduct customer focus groups and analyze/synthesize findings.
  • Scan business/industry trends; scan competitive landscape; analyze consumer data
  • Interpret data based on specific knowledge of statistics and procedures used.
  • Provide data to all Directors to support decision making. Provide input on forecast based on knowledge of product and technology.
  • Provide input on strategy based on knowledge of industry and technology trends.
  • Provide customers with specialized information from a variety of resources.
  • Facilitate workout problem-solving sessions with multiple groups of people.
  • Synthesize findings and derive conclusions from analyses and make oral/written recommendations to upper management. Execute tasks related to core operations projects and/or process improvements. Execute day to day processes related to their areas of responsibility. Communicate issues and roadblocks related to their areas of responsibility.

     

    Nature and Scope:

    Typically reports to Operations Process Manager

     

    Environmental Job Requirements:

    Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Categories

Posted: 2020-01-13 Expires: 2020-02-12

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OPERATIONS BUSINESS ANALYST

Home Depot, Inc.
Fort Mill, SC 29715

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