1+ months

MARKET MANAGER - ATLANTA

Atlanta, GA 30308
JobTitle: MARKET MANAGER - ATLANTA
Job ID: 356396_en-us
Salary Range: 0.0- 0.0
Job Category: Management
Employment type: Full Time

Position Description:
POSITION PURPOSE
Market Managers are responsible to resolve concerns that arise between THD Stores and the HDMS (Home Depot Measurement Services) Market. This includes reviewing and resolve all customer, store, and market issue as addressed by THD Store, HDMS District or HDMS Market level management. Responsible to assign work to Measure Technicians. Maintain, review and update technicians to stay in compliance with all policies and procedures. This includes monitoring percentages of measurement and chargeback issues then responding to the issues with resolutions plans. Provide training to the market about store process, monitor and maintain new business. Weekly reporting to Regional Market Manager, specifically on current trends and issues within each market. Market Managers hold Assistant Market Managers responsible for ensuring they are conducting spot audits, site visits and ride alongs with the Field Technicians. Market Managers are responsible for hiring and disciplining of Measure Technicians, payroll, enter payroll exceptions, update measure technician status, and yearly Measure Technician reviews.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
  • Responsible to assign work to Measure Technicians
  • Responsible reviewing and resolve all customer, store, and market issue as addressed by THD Store, HDMS District or HDMS Market level management
  • Maintain, review and update technicians to stay in compliance with all policies and procedures.
  • Provide training to the market about store process, monitor and maintain new business
  • Weekly reporting to Regional Market Manager, specifically on current trends and issues within each market.
  • Hiring and disciplining of Measure Technicians, payroll, enter payroll exceptions, update measure technician status, and yearly Measure Technician reviews

    NATURE AND SCOPE
    Position Reports to: Regional Market Manager Number of Direct Reports: 5

    ENVIRONMENTAL JOB REQUIREMENTS
    Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

    TRAVEL
    Typically requires overnight travel 5% to 20% of the time

Categories

Posted: 2020-07-31 Expires: 2020-09-30

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

MARKET MANAGER - ATLANTA

Home Depot, Inc.
Atlanta, GA 30308

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast