11 days old

Manager, User Experience

Virtual, USA 00000
JobTitle: Manager, User Experience
Job ID: 407689_en-us
Salary Range: 0.0- 0.0
Job Category: E-Commerce
Employment type: Full Time

Position Description:
Position Purpose:

The Manager, Online User Experience (UX) will lead a team of UX professionals to develop processes, strategies, and solutions that enhance the online customer experience and maximize the revenue potential of Homedepot.com. This Manager will need to lead cross-functionally across various UX teams and other departments in order to implement solutions that will enhance consumer interaction with The Home Depot's e-commerce platform. This person needs previous experience in helping Product partners define requirements and utilizing those requirements to identify the root cause of site users' problems and helping the designer to create an interface to solve the issues and fulfill the requirements. This role requires previous experience in collaborating with various UX peers to create and evaluate research & testing deliverables, envisioning edge-cases, dependencies, and risks, and this role requires an ability to clearly communicate optimal design solutions to a variety of audiences across all teams within the dot com business.

Additional Key Responsibilities:

  • Collaborates and manages alignment and relationships with direct reports, other UX teams, multiple levels of stakeholders, business clients, product partners, and developers to identify requirements and verify design feasibility
  • Leads, mentors, and develops direct reports in both design and career development
  • Evaluates existing user experiences and identifies areas for improvement and strategic improvements
  • Researches designs and current/future technology abilities to identify elegant solutions for the current state and identify innovative future solution for complex user experience problems

     Major Tasks, Responsibilities & Key Accountabilities:

    • 20% Evaluates existing user experiences and identifies areas for improvement
    • 20% Collaborates with business clients and developers to identify requirements and verify design feasibility
    • 20% Researches user interface design and development techniques to identify innovate and elegant solutions to complex user interface problems
    • 15% Designs application user interfaces, including information architecture and interaction design; produces design documents that explain design to clients and developers
    • 10% Creates user interface resources such as graphics, icons, audio, video and help documentation
    • 15% Leads and develops assigned staff to provide the best possible experience for Home Depot customers
      Nature and Scope:
      • Position reports to Sr Manager, User Experience
      • Accountable for direct supervision of the work activities of others. In addition to personnel issues -- including selection, termination, performance appraisal and professional development of subordinates.
      • For Colorado, Connecticut, Nevada and New York City residents: The pay range for this position is between $150,000 and $240,000. Starting salary may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. The Home Depot offers additional competitive financial and non-financial benefits, which may include a performance-based bonus program or a profit sharing program depending on positionEnvironmental Job Requirements:

        Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

        Typically requires overnight travel less than 10% of the time.


Posted: 2022-06-17 Expires: 2022-07-17

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Manager, User Experience

Home Depot, Inc.
Virtual, USA 00000

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