Position Purpose: 
The Home Depot is able to offer virtual employment of this position in the following states: AL, AK, AZ, AR, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

The Finance Business Services (FBS) team serves as a strategic and innovative partner focused on supporting business growth, as part of a world-class controllership organization. 

The FBS Change & Communications Manager is responsible developing, implementing and enhancing change and communications projects across the Controllership organization. The incumbent serves as the organization’s go to person for change management and communications. This role will act as the subject matter expert to help with both small- and large-scale initiatives across a wide array of project types. The Manager will partner with FBS stakeholders in developing innovative communication ideas to socialize the mission and successes of the FBS organization.

As a FBS Manager, you will work closely with team members and leaders across the organization to align strategies and to ensure information is shared and transactions are completed effectively. These responsibilities require effective communication skills, building relationships and partnerships, and leveraging business proficiency to suggest solutions and provide recommendations.

 Key Responsibilities and Tasks

Operational Duties & Oversight (40%)

• Monitors the team's progress against departmental goals.
• Monitors team's daily activities and has a close track of SLAs.
• Plans and executes month end / year end processes.
• Leads regular team calls to address operational topics, improvements and projects that require monitoring and resolution.
• Work with internal and external customers for improving service levels and solving operational issues across the process.
• Fosters continuous improvement and innovation by challenging and empowering teams by giving them guidance and tools for developing automations and building insights for the business.
• Oversees the administration of financial policies.
• Serves as escalation for risks or issues.
• Provides updates and recommendation to leaders at all levels of the organization on short- and long-term objectives and policies, program effectiveness, team accomplishments, summary of findings, and explain internal and external impacts.

  People Management & Team Leadership (30%)                

  • Provides leadership, mentorship and coaching to direct reports (individual contributors).
  • Provides guidance on daily basis, keeps connected, and communicates with the team.
  • Provides performance reviews and timely feedback to direct reports regarding  performance, execution, and contribution.
  • Recruits and hires staff.
  • Manages the different team members with respect for all people, coaching them for bringing up the strengths and skills that will set a successful group of highly motivated and strong performers.
  • Fosters collaboration with team members; develops a supportive and engaged team.

    Continuous Improvements & Controls (10%)

    • Participates in the continuous improvement of FBS processes by developing scalable and innovative solutions.
    • Maintains Internal Controls and drive the team through required compliance.
    • Ensures appropriate processes and job-specific requirements are properly documented.
    • Works closely with controls and compliance teams.

      Collaboration (10%)

      • Leverages prior experiences to help develop and recommend solutions.
      • Effectively develops trust and collaboration with internal customers and cross-functional teams in other towers.
      • Collaborates with appropriate team members to gather input and feedback concerning business needs.
      • Understands the technical needs required for successfully tackling business problems.

        Strategy & Business Development (10%)

        • Manages transformational projects from planning to execution and post action review.
        • Shares insight and ideas on how to continue to evolve processes and increase efficiency.
        • Drives adoption of leading-edge techniques and methods, both predictive and prescriptive; allows team members to develop new skills.

          Nature and Scope         

          • Position reports to FBS Sr. Manager       
          • This position has up to 6 direct reports and manages programs.       
          • Typically requires overnight travel 0-10% of the time.           

            Physical Job Requirements       

            • Most of the time spent sitting in a comfortable position and there is frequent opportunity to move about.      
            • On rare occasions there may be a need to move or lift light articles.            

              Working Conditions      

              • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.