19 days old

Manager, Creative Operations - Pro

Atlanta, GA 30339
JobTitle: Manager, Creative Operations - Pro
Job ID: 402780_en-us
Salary Range: null- null
Job Category: Marketing
Employment type: Full Time

Position Description:
Position Purpose:
The Manager, Online Creative Ops defines creative processes and delivers system & tool enhancements that allow the creative team to work efficiently. This role works closely with the Project Management & Front End Development teams to ensure functionality needs are fully understood and prioritized based on a deep knowledge of the processes & systems. This role will function within the Creative environment to ensure they are a super-user of the tools they are responsible for developing and will act as the main trainer for the broader Creative team. This position is responsible for identifying key metrics of success and reporting on-going progress out to Leadership while also staying abreast of industry trends & innovation as it relates to design technology.

Major Tasks, Responsibilities & Key Accountabilities:
  • 40%-Roadmap Management: responsible for culling together all user needs and distilling these into features & functionality. Understands the business importance / impact of each and owns prioritizing them into a roadmap
  • 30%-On-hands usability testing of functionality to identify defects and future need improvements, enters needs into Agile stories. Works with Project Management & Front End Development to define requirements
  • 20%-Training new users as well as on-going training for all Content/Publishing users on how to use the system as well as best practices, nuances, etc. Maintain online training materials for the team and keeping it updated as new features, enhancements are released
  • 10%-Measurement & communication of new functionality performance/benefits across the broader team
    Nature and Scope:
    • Position reports to Director, Online Creative
    • No Direct reports
      Environmental Job Requirements:
      Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
      Typically requires overnight travel less than 10% of the time.


Posted: 2022-04-27 Expires: 2022-05-28

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