1+ months

MANAGER CATEGORY EXPERIENCE - events

Virtual, USA 00000
JobTitle: MANAGER CATEGORY EXPERIENCE - events
Job ID: 401302_en-us
Salary Range: null- null
Job Category: E-Commerce
Employment type: Full Time

Position Description:
Position Purpose:
The Manager, Category Experience works closely with Online and Store Merchants to understand their respective merchandising strategies and objectives. This position will analyze and leverage customer information and behaviors as well as competitive benchmarking to prioritize the most critical actions necessary to improve the customer research/shopping experience. Ultimately, these improvements will result in improved customer and associate satisfaction, increased traffic and sales, and improved conversion. This role is an opportunity to be at the leading edge of truly channel-interconnected retail leadership, while further building functional skills in merchandising.

Major Tasks, Responsibilities & Key Accountabilities:
  • 5% - Examine category merchandising strategies of key competitors and best-in-class online retailers to understand emerging trends
  • 25% - Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify the most significant opportunities to improve the customer experience across categories.
  • 25% - Optimize customer experience merchandising, taxonomy, purchase path (search and navigation), data content, SEO and post transaction results.
  • 40% - Manage and mentor a top-performing team.
  • 5% - Lead targeted online/interconnected initiatives that address customer gaps to insure they come in on-time and in-scope
    Nature and Scope:
    • This position typically reports to Sr. Manager, Category Experience
    • This position has 1 direct report
      For Colorado, Connecticut, Nevada and New York City residents: The pay range for this position is between $85,000 - $145,000. Starting salary may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. The Home Depot offers additional competitive financial and non-financial benefits, which may include a performance-based bonus program or a profit sharing program depending on position.

      Environmental Job Requirements:
      Environment:
      Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
      Travel:
      Typically requires overnight travel less than 10% of the time.

Categories

Posted: 2022-04-11 Expires: 2022-06-15

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MANAGER CATEGORY EXPERIENCE - events

Home Depot, Inc.
Virtual, USA 00000

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