1+ months

HR Services Process Manager

Atlanta, GA 30308
JobTitle: HR Services Process Manager
Job ID: 344396_en-us
Salary Range: null- null
Job Category: Human Resources
Employment type: Full Time

Position Description:
POSITION PURPOSE
The HR Services Process Manager is responsible for leading a team accountable for identification, coordination, integration, and implementation of initiatives that support organizational transformation across all HR entities. The Manager is responsible for providing guidance and structure to team (peers or subordinates) as new business needs emerge, and collaboration with HR business partners to understand business needs and translate those needs into process documents that will be used to develop business or technology process improvements. They will define measures of success and follow-up post implementation to determine the level of success. They will ensure project feasibility, determine prioritization, present business case approval, and identify and report out measures of success upon project completion. They will lead teams through rapidly evolving, complex demands, including multiple projects with dependencies on HR business partners and external vendors. They ensure that their team delivers measurable improvements/efficiencies in HR processes.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
  • 40%- Identification of business needs and solutions
  • Ensures that the change management vehicles incorporate all stakeholders of process or system changes
  • Creates logical and innovative solutions to complex problems
  • Partners with Sr. Manager to define and prioritize projects; collaborates with multiple business partners
  • 20%-Ensures requests and issues are tracked and documented (business case, scope, resource requirements, and impact) and issues are resolved within the SLA. Manages HR prioritization activity/Disaster Recovery plans to include cost benefits analysis, documentation and annual testing
  • 20%- Performs insight/trend analysis to drive continuous business improvement by conducting deep-dive analysis, producing actionable information, and presenting recommendations to business partners to improve the associate s experience.
  • 10%- Manages tracking, reviewing, and incorporating findings through project implementations and surveys. Develops best practices and tools to ensure consistent, high level execution. Provides project status and next steps to all necessary leaders
  • 10%- Manages a Process team including development of the team to perform qualitative and quantitative insight/trend analysis to drive continuous business improvement recommendations. Develops a successful team culture.
    NATURE AND SCOPE
    • This position reports to the Sr Manager of HR Services.
    • This position has 3-6 direct reports.
      ENVIRONMENTAL JOB REQUIREMENTS
      Environment:
      Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

      Travel:
      Typically requires overnight travel less than 10% of the time.

Categories

Posted: 2020-01-09 Expires: 2020-03-11

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