1+ months

Field Service Professional (Everett, WA)

Everett, WA 98204
JobTitle: Field Service Professional (Everett, WA)
Job ID: 411443_en-us
Salary Range: 0.0- 0.0
Job Category: Technician
Employment type: Full Time

Position Description:

SHIFT: 8:00AM-4:30PM

HD Equipment Services is providing life-cycle management solutions.  We are The Home Depot’s repair and maintenance provider for retail stores and other facilities across the United States, Canada, Puerto Rico, and Guam.   We ensure store equipment, such as paint shakers, power saws, blind cutters, lift equipment, and other selling tools are safely maintained and repaired at the best value to deliver the most convenient customer experience.  Join us!

Position Purpose:
Field Service Professional - As a Field Service Professional you will maintain a variety of light industrial equipment found in retail locations and manufacturing facilities, such as paint shakers, carpet carousels, checkout stand, blind cutting machines, shopping carts, and lifts. You must be a self-starter, eager to \"hit the road\" and derive great satisfaction in getting customer's equipment up and running. Generally, provide maintenance and repairs in various locations within a 1.5 hour radius of your home. The hours for this position are based on customers maintenance needs and will vary.

Major Tasks, Responsibilities & Key Accountabilities:
30% - Be customer-focused, strive to delight the customer. Be available and accessible by phone and computer daily as required. Explain each service and repair performed to customers

30% - Maintain, trouble-shoot and service light industrial equipment both mechanically and electrically. Troubleshoot, adapt, and resolve/repair all issues to keep equipment functioning properly. Test each system after service/repair is complete to ensure the system is functioning properly. Perform proper inspection of customer system to prevent future issues. Read mechanical, hydraulic, pneumatic, and electrical schematics as required

20% - Provide daily reports and communicate regularly with store managers, District Managers and home office personnel. Provide detailed and clear service reports, turning them in daily. Make phone calls and processing paperwork in accordance with CPES policies and procedures

10% - Use computer applications for word processing, modify excel spreadsheets, inventory control and reporting

10% - Use sound judgment to deal with and eliminate safety related issues

Nature and Scope:
This position reports to the REGIONAL SVCS EQUIPTMENT MGR
This position has no direct reports

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.

Additional Environmental Job Requirements:


Posted: 2022-07-28 Expires: 2022-10-27

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Field Service Professional (Everett, WA)

Home Depot, Inc.
Everett, WA 98204

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