21 days old

Distribution Center - Market Delivery Operations Manager - Cross Dock - #5860 ATL

Atlanta, GA 30309
JobTitle: Distribution Center - Market Delivery Operations Manager - Cross Dock - #5860 ATL
Job ID: 372846_en-us
Salary Range: 0.0- 0.0
Job Category: Distribution/Transportation Facilities
Employment type: Full Time

Position Description:
The Market Delivery Operations (MDO) Manager is responsible for leading all aspects of the cross-dock distribution center operation and team results to meet customer service and financial goals. They will be responsible for leading a team of 20-40 associates to successfully execute the daily receiving of inbound customer orders, staging of orders, and processing of outbound deliveries to customers ensuring customers receive their accurate and complete product orders within the committed time frame. The manager will work closely with the market transportation team to ensure transportation resources are optimized to drive out costs and maximize overall delivery network efficiency. The manager will need to create a positive associate environment and set a standard of high performance in order to meet the needs of our customers.


30%- Manage the workflow for the MDO operation and related transportation or warehouse-related systems. Leverage work in progress (WIP) metrics to stay on plan or identify issues to resolve.

25%- Manage to build and operating conditions to ensure a clean, safe, and positive associate environment.

20%- Monitor the MDO building level scorecard, financials, and safety metrics and identify recommendations for improvement or address any potential issues.

15%- Oversee exception handling for deliveries, which may include interfacing with customers or the Home Depot department to resolve any identified issues.

10%- Manage all inbound and outbound loads (either directly with THD drivers or indirectly through 3PL on-site delivery or transportation delivery agent) to ensure performance meets expectations.

Reports to an MDC General Manager.
This position has between 1 and 4 direct reports.

Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.

Typically requires overnight travel less than 10% of the time.

Additional Environmental Job Requirements:


Posted: 2021-03-29 Expires: 2021-04-28

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Distribution Center - Market Delivery Operations Manager - Cross Dock - #5860 ATL

Home Depot, Inc.
Atlanta, GA 30309

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