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Director Operations Process -Front End (128545)

Home Depot, Inc.
Atlanta, GA
  • Job Code
Director Operations Process -Front End - Atlanta GA 30308 Skip Navigation
Job Details

Director Operations Process -Front End (128545)

GA - Atlanta

  • Date Posted: Jul 30, 2019
  • Company: The Home Depot
  • Travel: None
  • Functional Area: Operations
  • Position Type: Full-Time
  • Relocation Provided: No

Position Description:
The overall responsibility of the Director of Operations Process is to manage the day-to-day store
processes for their area of responsibility. In addition, this Director is to offer assistance to the
Operations Strategy team and provide input on the deployment of strategic projects in operational
area of expertise. Specifically, this individual is responsible for providing specific operational
expertise to all levels of Home Depot Associates. Key responsibilities include assessing project
needs in relation to operational area, aggregating data gathered by Operations Business Analyst,
making suggestions based on aggregated data and monitoring the project's impact on operational area
of expertise. A Director of Operations Process is a strategic, proactive thinker who identifies new
ideas and makes suggestions to improve current operational processes.


  • Partner with others across Home Depot to ensure operational areas are considered in project plans. 
  • Coordinate responsibilities of Operations Managers and Analysts. Support and partner with 
  • Operations Strategy Team in developing, staffing, piloting and implementing process improvements within the stores. 
  • Responsible for the overall project work flow and roll-out schedule in regard to operational area. 
  • Measure impact of changes and new projects on operational area. 
  • Remain up-to-date on operational area of expertise to meet requests for improvement and practice continuous process improvement. 
  • Partner with Field Implementation Managers to establish project metrics and tollgates in relation to operational expertise. 
  • Use expertise in strategic thinking and process design to drive successful improvements in operational area; work toward quick implementation and quick return on investment. 
  • Evaluate needs of multiple project requests and impact on operational area, aggregate data gathered by Operations Analysts and ensure needs of projects are met. 
  • Selects, develops, and motivates assigned staff.
  • Direct and indirect reports typically include 5 professionals and 14 support associates. 
  • Typically requires interpersonal skills for dealing with sensitive or controversial situations. 
  • Typically faces situations that have a variety of interpretations and require careful evaluation. 
  • Typically considers new approaches within general policies and short-term goals when solving problems. 
  • Typically expected to provide infrequent status reports to management only as appropriate.

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience
8 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:

  • MBA Degree preferred. 
  • 4 years management experience at The Home Depot preferred

Knowledge, Skills, Abilities and Competencies:
  • Proven financial analysis and business acumen. 
  • Strong understanding of Operations and area of expertise. 
  • Able to easily influence others. 
  • Strong analytical and problem solving skills. 
  • Excellent skills in communication and leveraging partnerships to benefit project objectives. 
  • Proven track record in management and leadership skills. 
  • Typically requires overnight travel 5% to 20% of the time.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Posted: 2019-08-15 Expires: 2019-09-14

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Director Operations Process -Front End (128545)

Home Depot, Inc.
Atlanta, GA

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