11 days old

CUSTOMER TRAINING MANAGER

Atlanta, GA 30339
JobTitle: CUSTOMER TRAINING MANAGER
Job ID: 373252_en-us
Salary Range: 0.0- 0.0
Job Category: Learning/Training
Employment type: Full Time

Position Description:
POSITION PURPOSE
The Customer Training Manager primarily delivers customer-facing virtual workshops through distance learning technology. The Customer Training Manager is responsible to work with a cross functional team, and functions as a subject matter expert to create and update external facing workshops and trade training sessions. The Customer Training Manager will interact with multiple levels and functions inside and outside the learning organization. The Customer Training Manager must be detail oriented, able to support multiple projects, possess excellent communication skills, work well with a team, and be a self-starter.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
20% Administrative Support - Responsible for administrative duties such as calendar planning, attendance/roster management, communication with customers
20% Internal Collaboration/Partnership - Partnering with cross functional teams to create and prepare sets for workshop delivery; Partnering with the cross functional teams to serve as a subject matter expert in the creation of training materials and/or serving as project lead
60% Training and Development - Delivery of training and development programs

NATURE AND SCOPE
This position typically reports to Sr. Manager External Delivery
This position has 0 Direct Reports

ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
Travel:
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:

Categories

Posted: 2021-04-02 Expires: 2021-05-02

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