11 days old

Complex Quoting Analyst

Atlanta, GA 30339
JobTitle: Complex Quoting Analyst
Job ID: 408109_en-us
Salary Range: 0.0- 0.0
Job Category: Merchandising
Employment type: Full Time

Position Description:


Working at the world's largest home improvement retailer (and 5th largest e-commerce company) mixes the best of many worlds: cutting-edge technologies meet real business needs meets real customers who spend billions of dollars at our stores in North America.

At QuoteCenter we strive to maintain the agility of a close-knit team, and the impact that comes with being a leader in our industry. The mission of the QuoteCenter product team is to radically reimagine the shopping experience at Home Depot utilizing the latest web technologies and data tools. At QuoteCenter, we value diversity in all of its forms, and we work hard to support growing associate skills in a fast-paced collaborative environment.

 The Complex Quoting Analyst provides quality professional service that consistently meets or exceeds Company standards of excellence and customer expectations. In partnership with outside sales, inside sales, and merchandising teams, the position acts as primary point of contact for Home Depot Associates requiring assistance closing large and complex pro sales opportunities. Position is responsible for meeting and/or exceeding individual service quality goals and contributes to various related department goals.


  • 40% - Process quotes with accurate pricing from the supplier network and provide quotes to Home Depot Associates
  • 20% - Assist Home Depot associates with quoting process and questions related to complex quotes and orders via phone and email
  • 10% - Follow up with HD supplier network to receive quotes back within stated SLA
  • 10% - Review requests for quotes, submit requests to vendor network for pricing, and escalates complex requests for proper handling
  • 10% - Effectively and routinely balance multiple customers and tasks
  • 10% - Meet or exceed scorecard requirements for productivity and quality

    This role reports to the HDQC Senior Manager, Complex Quoting
    This position has no direct reports


    Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable

    Typically requires overnight travel less than 10% of the time


Posted: 2022-06-22 Expires: 2022-07-22

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Complex Quoting Analyst

Home Depot, Inc.
Atlanta, GA 30339

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