The APS will utilize tools to minimize Company loss, responsibilities including but not limited to:

• Drive execution of store safety programs and validate compliance with company standards and policies. Validate environmental compliance to company standards.
• Identify (external and internal) incidents of theft and fraud.  Detains and interviews persons apprehended for shoplifting, in accordance with local laws and Company policies governing apprehensions.  Minimize risk of injuries during apprehensions.
• Review CCTV, audit EAS, exception reports and other available Company media to identify associates who may be engaging in dishonest activity on THD property; process individuals who commit theft and fraud.
• Prepare detailed and accurate case / investigation reports in a timely manner. Preserve relevant evidence, including but not limited to CCTV in all cases / investigations.
• Monitor criminal prosecutions, appear in court when required, testify and represent the Company in a professional manner.
• Monitor the store's physical security.  Drive execution of store safety programs and validate compliance with company standards and policies. Validate environmental compliance to company standards.
• Teach, coach, and train associates on proper operational processes as well as store safety compliance standards.

  Nature and Scope:

  • Typically reports to store APM: In stores without APM: Multi – APM & Store Manager 
    This position has no direct reports.
  • Typically, will have frequent contact outside the workgroup. 
  • Typically, procedures for analyzing situations and making conclusions are diverse. 
  • Typically considers several options and past practice when solving problems. 
  • Typically progress or results of work is regularly checked, and prior approval is required before changing standard work procedures.

    Environmental Job Requirements:

    Typically, in a comfortable environment, but with regular exposure to factors such as temperature extremes, moving machinery, loud noise and fumes which cause noticeable discomfort or moderate risk of accident or illness. 

    Travel:

    Typically requires overnight travel < 10% of the time.