13 days old

Asset Protection Coordinator

Atlanta, GA 30308
JobTitle: Asset Protection Coordinator
Job ID: 360373_en-us
Salary Range: null- null
Job Category: Operations
Employment type: Full Time

Position Description:
The AP Coordinator is responsible for supporting shrink reduction through assisting theft and fraud investigators with case development. Focus is placed on supporting HDI, Law Enforcement and field AP video requests including case investigation needs. The AP Coordinator needs to have a clear understanding of all components of shrink reduction strategies within the store environment. The AP Coordinator will need to demonstrate the ability to build relationships and leverage partnerships with field team and SSC support teams, as well as interact with external partners. Additionally the AP Coordinator will need to have the ability to translate case investigation needs into specific video/data pulls to support prosecution and mitigate theft and fraud. Associates in this role will be responsible for pulling video based on requests from law enforcement, banks, legal and AP Field/HDI. The AP Coordinator will need to provide high quality customer service throughout the request process, validate an understanding of specific items needed, to timely packaging, and confirmation of delivery. In addition they will work directly with HDI Investigators on case development requirements and administrative needs. Some of the key tasks associated with this role include managing central technology assets, support meetings and assist with webinar coordination. The AP Coordinator will report directly to the HDI Process Support Manager and will work in a collaborative team environment with the entire HDI Team.

**This position will be working overnight (4) nights a week, 10 hours each shift**

60%-Fulfill video and supporting documentation based on requests from LE, AP/HDI, banks and legal. Support HDI on Serious Incident Responses as needed. Provide high quality customer service throughout the request process, validate an understanding of specific items needed.
20%-Support Sr. Investigators and Investigators on case development requirement and administrative needs. Provide supporting documentation to Investigators as needed for cases. Support HDI with necessary access to applications and software. Coordinate and support conference calls, webinars and additional meetings as needed for the investigative team. Manage central technology assets and ship to AP team as required. Establish an effective process to identify and maintain needed supplies for HDI investigations
20%-Package investigations and deliver to MAPMs. Provide timely packaging, and confirmation of delivery.
This position reports to Member of Central Investigation Team
This position has no Direct Reports
Located in a comfortable indoor area. Any unpleasant condition
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:


Posted: 2020-09-08 Expires: 2020-10-08

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Asset Protection Coordinator

Home Depot, Inc.
Atlanta, GA 30308

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