23 days old

APPLIANCE INSTALLER HOME DEPOT DESIGN CENTER - SAN DIEGO, CA

San Diego, CA 92131
JobTitle: APPLIANCE INSTALLER HOME DEPOT DESIGN CENTER - SAN DIEGO, CA
Job ID: 346571_en-us
Salary Range: null- null
Job Category: Services
Employment type: Full Time

Position Description:
POSITION PURPOSE

The Appliance Installer I is responsible for installing appliances for HDDC customers. They are responsible for the delivery and installation of products. The Appliance Installer I must ensure timely completion of all jobs and installations. The Appliance Installer I is responsible for ensuring customer satisfaction through timely, quality installation of products and services offered. The Appliance Installer I is responsible to ensure compliance and proper adherence to job process and installation standards.

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

70% Customer Service
-Ensures timely completion of all jobs and installations
-Listens to and resolves install complaints in the field and escalates issues if beyond their skill set
-Delivers appliances and plumbing products to customer s home or other specified location
-Document all pertinent information with regard to daily delivery and installation paperwork for accurate record keeping
-Obtain customer signature on packing slip for the receipt of goods with regard to pick-up, delivery or Installs
-Follows-up on customer concerns
-Ensures customer needs are met

30% Appliance Installation
-Works with team members to install appliances
-Ensures compliance and proper adherence to job process and installation standards
-Diagnoses installation issues, seeking additional support as needed
-Cleans and maintains the interior of vehicle
-Communicate status of each stop to scheduling and routing dept. along with accounting for accurate billing process
-Perform routine inspections on vehicle using vehicle inspection form and report any immediate safety concern to management

NATURE AND SCOPE

-Reports to the Appliance Installation Manager
-This position has no direct reports

ENVIRONMENTAL JOB REQUIREMENTS
Environment:

Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.

Travel:

Typically requires overnight travel more than 50% of the time.

Additional Environmental Job Requirements:

-Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving merchandise
-Moving around the facilities

Categories

Posted: 2020-01-03 Expires: 2020-02-02

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APPLIANCE INSTALLER HOME DEPOT DESIGN CENTER - SAN DIEGO, CA

Home Depot, Inc.
San Diego, CA 92131

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