10 days old

AP Tier II Processing Representative

Columbia, SC 29240
**Description**

**Position Summary**



Facilitate the processing of special vendor invoices through necessary research, response, and issue resolution. Troubleshoot AP invoice processing problems and advise on the appropriate action to offshore team. Resolve and support with customer service-related invoice and payment inquiries.



**Primary Duties and Responsibilities**



+ Oracle AP Systems balancing (To Oracle AP, Automatch and Source Systems) for special vendor invoices. Processing of invoice uploads into Oracle and Automatch

+ Assist with research resolution and processing of expense invoice exceptions related to non-PO/PO backed processing in ePAS (Coupa).

+ Perform vendor reconciliations and settlements.

+ Support Supply Chain Finance process by handling onboarding, setup and payment processing

+ Handle internal check processing reconciliations (Foreign, Supply chain, Liquidation, P999)

+ Research open purchase orders with special vendors to ensure payment processing.

+ Research and correct all aged invoices, aged creation, vendor credit memo to ensure each is processed.

+ Root cause identification of vendor issues with education on how to minimize future disputes

+ Reconcile invoice discrepancies

+ Work extensively with the Merchandising group, Trade vendors, Supplier Relationship Managers and the Distribution/Fulfillment centers to resolve vendor disputes.

+ Handle requests that require special check handling

+ Monitor and handle inquiries from various AP electronic mailboxes as assigned

+ Monitor and maintain correspondence backlog.

+ Diagnose and resolve escalated AP issues from offshore support. Advise offshore team on appropriate issues.

+ Review and identify upload processing issues.

+ Support with mergers and acquisition activities as needed.

+ Participate in monthly meetings with the merchants to discuss collections on existing debit balances and AP issues.

+ Responsible for the vendor and invoice maintenance as needed.

+ Conduct quarterly review and quality check for offshore AP processes.

+ Monitor special priority vendors as needed, facilitate periodic conference calls to resolve concerns.

+ Participate in team projects and activities.

+ Accountable for performance measures and targets, support continuous improvement efforts and emphasize excellence with internal and external customer support.

+ Special projects as assigned



**Qualifications**

**Basic**



+ High school diploma or equivalent

+ Proficient with Microsoft Office (advanced Excel knowledge)

+ Ability to demonstrate strong analytical skills

+ Excellent written and oral communication skills

+ Excellent customer service skills

+ Well organized and able to manage multiple tasks

+ Experience with accounts payable processes



**Preferred**



+ Associate/Technical Degree

+ Comprehensive understanding of AP processes

+ Minimum 2 years of related work experience



_Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our_ _perks and benefits_ _!_



_Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._

Categories

Posted: 2020-11-13 Expires: 2020-12-13

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AP Tier II Processing Representative

Staples
Columbia, SC 29240

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