1+ months

Analyst, Process Improvement - Item Data Management

Atlanta, GA 30308
JobTitle: Analyst, Process Improvement - Item Data Management
Job ID: 360911_en-us
Salary Range: null- null
Job Category: E-Commerce
Employment type: Full Time

Position Description:
POSITION PURPOSE

The Analyst, Process Improvement - Item Data Management will serve as a primary point of contact to troubleshoot and triage internal business partner and supplier requests using CRM software; partner with the global Item Data Management team to drive process improvement, reporting initiatives, build and maintain a repository for training and best practices.

This position will also serve as the subject matter expert for the master data management platform, providing subject matter expertise to the global user community (i.e. Merchandising, Product Management, Category Experience) on key system features as it relates to item related attributes and collection taxonomy/hierarchy. MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

  • 25% Provides subject matter expertise for assigned product/functional area. Addresses IDM data collection & data quality issues, documentation, system training needs & questions for both internal & external customers. Develops & maintains day-to-day relationships with internal & external partners to support IDM data initiatives.
  • 20% Works with IDM Managers/leadership to prioritize department projects and deliverables. Implements IDM data projects and provides status updates. Keeps projects on-task and within expectations of project time lines. Ensures deliverables and goals for area of responsibility are met or exceeded.
  • 15% Measures ongoing effectiveness of programs against metric targets. Develops and executes ongoing enhancement/optimization strategy based on measured performance and customer feedback.
  • 15% Trouble shoots and problem solves for ongoing operational needs as they arise, i.e. data quality collection initiatives and/or clean up, vendor system error troubleshooting and gathering of system enhancement requirements. Identifies legal requirements associated with assigned product functional area.
  • 15% Authors and facilitates clear, concise end user/training on IDM processes, system features and enhancements.
  • 10% Coordinates integrated teams from one or more external agencies or functional organizations in support of managed initiatives. Reports on best practices and industry standards.NATURE AND SCOPE
    Position reports to Manager IDM
    No direct reports

    ENVIRONMENTAL JOB REQUIREMENTS
    Environment:
    Typically located in a comfortable indoor area. There may be
    Travel:
    Typically requires overnight travel less than 10% of the time.

Categories

Posted: 2020-09-16 Expires: 2020-11-21

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