24 days old

Analyst, Online Category Experience

Atlanta, GA 30308
JobTitle: Analyst, Online Category Experience
Job ID: 363975_en-us
Salary Range: 0.0- 0.0
Job Category: E-Commerce
Employment type: Full Time

Position Description:
POSITION PURPOSE
The Analyst, Category Experience works closely with their leadership team to understand the merchandising strategies and objectives. This position will analyze and leverage customer information and behaviors as well as competitive benchmarking to identify areas necessary to improve the customer research/shopping experience. Ultimately, these improvements will result in improved customer and associate satisfaction, increased traffic and sales, and improved conversion. This role is an opportunity to be at the leading edge of truly channel-interconnected retail leadership, while further building functional skills in merchandising.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
  • 10% - Perform ad hoc reporting based on the business needs and extract the proper data from relevant systems.
  • 40% - Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify the most significant opportunities to improve the customer experience across categories.
  • 25% - Execute system changes for promotional activity.
  • 25% - Execute taxonomy changes in the system necessary to support new onboarding and business changes.NATURE AND SCOPE
    Position reports to Manager or Senior Manager, Category Experience.
    No Direct reports.
    ENVIRONMENTAL JOB REQUIREMENTS
    Environment:
    Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
    Travel:
    Typically requires overnight travel less than 10% of the time.
    Additional Environmental Job Requirements:
    No travel required

Categories

Posted: 2020-11-06 Expires: 2020-12-06

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Analyst, Online Category Experience

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