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Project Designer - Dealer

Herman Miller

Job Code:
  • Engineering
  • Other / Not Specified
  • Healthcare
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  • Architecture
  • Real Estate
  • Retail / Wholesale
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Job Details

Project Designer - Dealer-16669

Position Description:


The primary responsibility of the Project Designer is to collaborate with Sales and Operations providing strategic, creative and technical design support for medium and large, complex, and/or high profile contract furnishing projects. This position is accountable for effectively and efficiently executing design projects to successful completion including: preparing fee proposals, feasibilities, evaluation, selection, product application, specification and specification checking in support of Sales. Project Design actively manage all aspects of the design process by working as a team member to ensure high quality customer first support and deliverables in the pursuit of securing new business and meeting annual sales goals.
Design Process (65% – 80%)
  • The production of computer-generated presentation drawings and specifications, providing appropriate and creative application of product and coordination of project timeframes, all done in a professional and timely manner.
  • Participates with Sales, in the Discovery/Programming process to evaluate client needs and determine scope of services required by client.
  • Produces accurate drawings and specifications for systems furniture and cost estimates using CAP 2020 specification program for proposal generation by the Sales Representative.
  • Obtains client approvals and signed off drawings and finish schedules for all products and give to Sales in preparation for order.
  • Prepares all necessary drawings and documents required for installation, i.e., furniture plan, electrical plan, elevations, 3D drawings, notes and legends.
  • Assists team with specification/application checking to ensure accuracy and proper application of the product, as required.
  • Participates in bid and RFP process, including kick-off meetings, providing technical design expertise in order to develop and deliver an effective, on time proposal
  • Participates in field site review and inventories or existing furniture
  • Participates in post occupancy evaluation and punch list evaluation, as required.
  • Generates specifications and assists Operations with processing punch orders/deficiencies
Departmental Practices (10% – 15%)
  • Produces accurate, on time specifications and cost estimates using current specification programs, and transferring this data along with other relevant information, paperwork and special instructions to Sales for proposal generation
  • Performs services as indicated on the Workbook, Scope of Work, i.e., space plans, furniture plans, elevations, 3D drawings, finishes etc.
  • Maintains all project files/job folder according to design department standards.
  • Organizes and files drawings and specifications to ensure they are current and available on the company shared drive at all times to any team member.
  • Achieves departmental and individual error rate metric of 0.5% or revenues or less
  • Maintains accurate timesheet and activity log records
  • Attends all department and company internal meetings.
  • Manages time and workload efficiently and effectively with a Customer First focus in support of both external and internal customers

 Collaboration & Coordination (5% – 10%)

  • Effectively interfaces and interacts with sales and operations to develop and maintain the highest quality of service to customers
  • Corresponds with client's consultants, Architect, Designer, Engineer and contractors as required.
  • Initiates a pre-order meeting with Sales to review order package.
  • Initiates installation kick-off meeting with internal Project Manager.
 Contract Furniture/ Design Industry Knowledge (5% – 10%)
  • Stays current on HMI furniture, design and furniture trends by attending vendor presentations and shows and by reading industry newsletters and periodicals.
  • Develops working knowledge of Customer First policies, process and standards.
  • Maintains a high level of knowledge, understanding and adherence to all company and department policies, process, procedures and standards
  • Working to achieve proficiency in company Values and Competencies
  • Role model for Junior Project Designer in the area of standardized design process, policies, procedures as well as overall Design Team conduct for all activities
  • Degree or diploma in interior design or related field of study from an accredited program.


  • Minimum of 5 years’ experience in an office furniture dealer or manufacturer with technical systems furniture planning, application and knowledge
  • Solid understanding of interior commercial construction, architecture and design, real estate and contract furnishings or healthcare
  • Strong knowledge  and understanding of commercial and/or healthcare technical design trends
  • Working knowledge or familiarity of the Ontario Building Code
Key Competencies
  • A Customer First focus showing a strong commitment to customer satisfaction (external and internal customers)
  • Attention to detail.  Skilled at translating concepts into complete and accurate specifications in short time periods.  Is capable of accurately assessing architectural field conditions and understanding interfaces between building systems and modular products.
  • Well organized time manager. Adept at prioritizing deliverables and maintaining focus on multiple projects at one time, achieving deadlines that are within budget.
  • Ability to manage multiple projects simultaneously and successfully coordinate efforts of internal and external resources.
  • Is self-motivated and consistently demonstrates initiative, drive and perseverance in achieving objectives
  • Demonstrated strategic thinking and problem solving skills. Proven track record of anticipating future consequences, patterns and trends.
  • Strong business acumen, which includes judgment and the ability to manage human, financial and information resources effectively.
  • Ability to establish strong credibility and followership with all levels inside and outside the organization; build strong relationships across the organization as well as with strategic partners (i.e Herman Miller, Independent A & D Firms, Customers, etc).
  • Ability to establish a common cause and a shared mindset.
  • Proven ability to work effectively in a changing, growing environment with multiple key priorities
  • Action-oriented, well organized and capable of influencing and managing others to affect successful outcomes
  • Ability to quickly gain extensive knowledge and understanding of Workplace Resource, its products, services, business operations, as well as its industry and marketplace issues and opportunities
  • Ability to communicate with openness and transparency and at the same time respecting and understand the importance of when privacy is required in support of both employee and company confidentiality
  • Makes decisions based upon a balance of analysis, wisdom, experience, judgment and high integrity
  • Ability to communicate ideas through professional presentations, proposals and drawings in a thoughtful and compelling manner
  • Technology Proficient - adept at using MS Office (Word, Excel, PowerPoint, and Outlook), AutoCAD (current release), 20/20 CAP, Z-axis, Revit and other systems designed for the commercial furniture and design industry
Additional Requirements:
  • Ability to work irregular hours and extended shifts on occasion
  • This position requires the ability to travel to and from customer locations and job sites without restriction
  • This position requires access to a car as needed, and a valid driver’s licence
Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.
Herman Miller is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to meet your needs.

Schedule: Full-time
Employee Status: Regular
Shift: First
Primary Location Canada-Ontario-Toronto