3 days old

E-Commerce Regional Director, Eastern Region

Frederick, MD
  • Job Code

Job Title: E-Commerce Regional Director, Eastern Region
Company: 009 Grocery Works
Country: U.S.
State/Province: Maryland
City: Frederick
Position Category: Grocery Delivery
Requisition Number: GRWK194263
Job Description: Albertsons Company is one of the largest food and drug retailers with 2,300+ stores. The Albertsons-Safeway family of brands includes some of the most prominent brands in food retailing, with a growing base of loyal shoppers. Thanks to the professionalism, diversity, spirit and friendliness of our people, we have locations across the U.S.

The E-Commerce Department has an opening for a Regional Director, East Region. Areas of responsibility include Virginia, Maryland, Washington DC, Florida, Illinois, New Jersey, Pennsylvania, Massachusetts and other areas.

Position Purpose:
The Regional Director is responsible for directing a team of Operations Managers that manage delivery of groceries to customers for Albertsons.com. Partner with corporate leaders, store management, finance and divisional presidents to optimize regional and individual store performance sales targets and financial goals.

Key Accountabilities:
- Manage a team of Operation Managers and ensure regional service delivery goals are met and budgets are adhered to. Director duties include hiring, training, performance managing, mentoring and managing of direct reports against financial and operational goals.
- Address escalated operational performance concerns using advanced knowledge of retail, division and corporate departments to impact change and resolve problems. This includes setting up meetings with relevant parties and determining the best course of action to remedy performance or operational issues. Establish training and processes to address performance issues or errors.
- Closely monitor and analyze reports of all store delivery metrics, sales and performance indicators. Determine the best course of action to address any operational or budgeting issues to maximize store and regional profitability.
- Apply knowledge of Albertson’s retail operations, corporate practices and E-Commerce business to make operational decisions that will positively impact the regions financial and performance goals.
- Oversee the regional fleet management and partner with the OMs and fleet managers to resolve any issues and ensure that all required vehicles are available and properly maintained to carry out the delivery for Albertson’s business.
-Requires 50% travel.

Knowledge and Experience:

- Bachelor's degree in related field or commensurate experience.
- 9+ Years of Store management or retail operations experience preferred.
- Advanced ability to analyze reports and performance indicators and establish the top priorities for the region.
- Ability to foster relationships with the divisions, operations and store management to maximize regional performance.
- Strong organizational skills with the ability to manage multiple OMs and partner with store employees and management to affect immediate changes as required.
- Ability to work with a variety of employees and management to resolve operational problems and ensure financial goals are met or exceeded.
- Ability to manage employees, including, hiring, firing, performance management and training.
- Customer service skills and the ability to resolve complaints, inquiries and operational errors.



  • Retail / Wholesale
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E-Commerce Regional Director, Eastern Region

Frederick, MD

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Frederick, MD

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